condotel financing south carolina. A condo hotel (condotel) is a perfect way to buy a luxury holiday home without the conventional problems in ownership, such as upkeep of the property and attracting tenants while you’re not using it. condotel financing south carolina

 
 A condo hotel (condotel) is a perfect way to buy a luxury holiday home without the conventional problems in ownership, such as upkeep of the property and attracting tenants while you’re not using itcondotel financing south carolina  In the same respect, if the location of the condotel goes through a period of unpopularity, then your rental rates can suffer as well

8999. Condotels at One Ocean Place: Rude security and pool attendant, large condo- very outdated - See 48 traveler reviews, 32 candid photos, and great deals for Condotels at One Ocean Place at Tripadvisor. Conducting due diligence on lenders and maintaining open lines. This ground level 2-bedroom condo is located in the popular Seagate Village. Fannie Mae Updated Condominium Lending Guidelines. Description Amenities Available Rentals. You can potentially have quite a bit of money left over for the things that make a house comfortable and specific to your vision. This is the main reason that I would NEVER recommend that a buyer use an out-of-town lender when financing a. However, the cost of building a barndominium in South Carolina is much less. In Part 2 of our blog series on condominiums and condotel financing, we explored the exciting investment potential of condotels. It’s complicated (but we can make it easy for you). You can click on the button below or apply online; if you prefer to speak with one of our Mortgage Experts, we would be happy to speak with you at 888-259-2257. We offer a variety of mortgage options: Conventional Mortgages. 3D Tour. Las Vegas-based The Siegel Group, a real estate investment and management firm, is the new owner of a 191-room hotel off of Orange Blossom Trail just north of Florida. Coral Beach Bldg. State. Condo hotels are typically high-rise buildings developed and operated as luxury hotels, usually in major. The manufactured home financing requirements need to be built on a solid concrete foundation. IN the new home financing landscape created in this recession, certain categories of high-rise development are apparently. A condotel is a short-term rental unit in a condominium project generally found in resort-zoned and specific apartment-zoned areas. 40% down payment on investment condotel. com. Purchase loan-to-values (LTV) (down payments) are identical for a primar residence. RE/MAX SOUTHERN SHORES NMB. As you can see from our program highlights, Allied First Bank of The Carolinas specializes in providing condotel financing solutions. - See 48 traveler reviews, 32 candid photos, and great deals for Condotels at One Ocean Place at Tripadvisor. 4999 Carolina Forest Blvd, Suite 12, Myrtle Beach, SC 29579. Fannie Mae Lender Letter (LL-2021-14) specifically states that new guidelines are necessary to combat aging infrastructure and significant deferred maintenance in condominiums in the wake of. Condotel purchase on the beach - Myrtle Beach User Name: Remember Me: Password : Myrtle Beach - Conway area Horry County Please register to participate in our discussions with 2 million other members - it's free and quick! Some forums can only be seen by registered members. We’ll point out important items to help you understand what’s on your credit profile. are experts in condotel financing and originating non. 1105 S Ocean Blvd. One thing to consider when buying a condotel, is that you will most likely need to pay cash. 2. As you can see from our program highlights, Allied First Bank of The Carolinas specializes in providing condotel financing solutions. Condotels are classified as non-warrantable condos. How it works: LendSure’s Bridge Financing Program pays off the existing lien while providing the cash out needed for down payment on the new home. You can find homes for as low as $245,000 in Richland County. Condotels at One Ocean Place: Great Stay - Garden City Realty Is Top Notch - See 48 traveler reviews, 32 candid photos, and great deals for Condotels at One Ocean Place at Tripadvisor. Today we explore the World of Condotel Financing and discover the benefits and drawbacks to consider. North Myrtle Beach Branch. com or visit us at lender overlays. View property. Or email us at gcho@gustancho. APPLY NOW. 100% online, 100% easy, 100% safe. 169 reviews. The average cost of condo insurance in South Carolina is $579 a year or $48 a month with $1,000 as deductible, $60,000 in personal property coverage, and liability coverage of $300,000. Book Condotels at One Ocean Place, Garden City Beach on Tripadvisor: See 48 traveler reviews, 32 candid photos, and great deals for Condotels at One Ocean Place, ranked #2 of 10 specialty lodging in Garden City Beach and rated 4 of 5 at Tripadvisor. When this occurs, we can offer. 2001 S Ocean Blvd #1304, Myrtle Beach, SC 29577. At Fidelity Home Group, we are Condotel Financing Florida mortgage experts! The Condotel also known as the Condo Hotel is quickly becoming popular in Florida as an investment opportunity. Typically, a minimum down payment of 20% will be required. Or email us at gcho@gustancho. Reed is the Principal of Myers Capital, a twenty-year old mortgage lending company located in downtown Honolulu, Hawaii and Greenville, South Carolina. Answer 1 of 3: Business travelers, looking for recommendations for good hotel or condotel for extended stay for worker in Columbia, SC near BCBS / I-20 for 1 to 3 months stay, perhaps longer. He holds a Bachelor’s in Journalism and Mass Communications from the University of South Carolina. Wells Fargo Bank. Multifamily 5 to 8 Units Financing. Low-Down-Payment loans : FHA. 2023. $101,000. 2507 S Ocean 1/13 Blvd Unit 905. ) § 47C-1-102. As an example, a lender would offer 80% LTV (loan to value) up to a $350,000 loan; 70% LTV up to a $650,000 loan amount; and 50% LTV up to $1 million loan amount. Fannie Mae Updated Condominium Lending Guidelines. Address Line 1. Homes are listed on the market for around $244,990, and are closing for about $173,400. FHA loan limits in many parts of California is $679,650. THE OCEAN FOREST COMPANY. All of these amenities are managed and operated directly by the complex — usually a reputable hotel chain. For more information, contact Oren at (312) 867-5363 x206 or by email at oorkin@capfundmtg. Get the scoop on the 1474 condos for sale in Myrtle Beach, SC. Coral Beach Features and Amenities. Or email us at gcho@gustancho. At times in 2022 and 2023. Located at 1105 South Ocean Boulevard in Myrtle Beach South Carolina, Coral Beach offers easy access to all the major attractions in the area. North Myrtle Beach, SC 29582. Financing for Condotels in Hoboken, NJ – Serving California, Colorado, Connecticut, Florida, Georgia, Illinois, Maryland, New Jersey, New York, Oregon, Pennsylvania, Rhode Island, South Carolina, and Washington D. Was approved for $80k to purchase a beach rental property to come and find out that the loan cannot be used to finance a condotel. Main Office: 1320 Airlie Road | Wilmington, NC 28403 910. Condotels at Coldstream Cove: This is an adult residential neighborhood with a few rental properties that are not welcomed. Buying this sort of property is close to buying a traditional condo. Read more here: AllProperties Latest Blogs. Condotel loans are. My husband and I are looking to purchase some 1 bed 1 bath economy condotels. On the beach, there is a service for chair/umbrella rental. 1 Baths. What is a Condotel? A condotel is just what the name sounds like: it is a combination of a hotel and condo. Pet-friendly Rentals. 1 Beds. If you think that condotel ownership may be for you, we can help you apply for competitive condotel financing in Miami or the surrounding region. 741 sq ft. 8999. Angle oceanfront units are approximately $89,000 for one bedroom with a kitchen and a living room. Nationwide Mortgage & Realty, LLC. To qualify for condominium mortgage loans, please contact us at Gustan Cho Associates Mortgage Group at 800-900-8569 or text us for a faster response. Not ready to buy yet?Join us for an in-depth webinar where we will delve into the world of condominium and condotel financing. Mortgage rates on investment home financing are about. 5x or brings in 50% more money than it pays out. After 15 years, the unit owners will have the option to individually lease it to others or live in it. Max 65% LTV Refinance. There are currently 808 condos for sale in Myrtle Beach, SC to browse through, with prices between $58,000 and $1,150,000. The condotel will be operated for 15 years. 1 Beds. Several financial pros come with retiring in South Carolina. Home Spring Mortgage is the the largest non-qm (non-qualified) mortgage lender in South Carolina, providing diverse mortgage loan options for borrowers to achieve their dream of homeownership. Condotels are typically high-rise buildings which are developed and operated as a luxury hotel and are usually found in major resorts and cities. Trump International Hotel and Tower. The condotel needs to be 500 square feet with a minimum of one fully developed bedroom and kitchen. on 47 acres between 29th and 32nd avenues south,. Cash-out refinance mortgage loans on a manufactured home requires a loan to value. Condo-hotels buyers are usually required to put a minimum of 20% down payment although a higher down payment could be required on a larger purchase price. North Myrtle Beach, SC 29582. Make sure that the management and. More Details. With so much to see and do in Myrtle Beach, you’re sure to have a memorable vacation. In such cases, the Loan-to-Value,. other documentations. Conway, South Carolina 590 contributions 307 helpful votes. Florida Coop Financing Requirements: Max 80% LTV [ 20% minimum down payment ] Second Home and Investment Properties allowed. Learn More. Or email us at gcho@gustancho. 00. Campobello, South Carolina 1 contribution 1 helpful vote. What benefits do I get if I invest in a condotel? Quarterly dividends. South Carolina. Mortgage rates for condos and other types of properties have been volatile in recent years. Unlike Fannie Mae and Freddie Mac, Condotel, and. South Carolina (SC) Coastal South Carolina ; Garden City Beach ; Garden City Beach Specialty Lodging ; Apartment Hotels in Garden City Beach ;. Condotels at Surfmaster, Garden City Beach: See 13 traveler reviews, 8 candid photos, and great deals for Condotels at Surfmaster, ranked #5 of 10 specialty lodging in Garden City Beach and rated 4. Financing is available when you are looking to purchase a unit in a condotel but it is often more limited than when looking. HomeBridge announces more relaxed guidelines for CONDOTEL financing in South Carolina!In response to the June 2021 collapse of an oceanfront tower near Miami, mortgage giants Fannie Mae and Freddie Mac are rolling out new rules covering condo loans – and. City. Various Condotel Projects are popping up in Destin, South Beach, Panama City Beach, Palm Beach and Miami. $35,000. You Are Trusting Us With Getting Your Commercial Loan Closed, We Return Your Faith and Trust Back By Being Available 365 Days a Year. 5 million as a primary or second home. 2 Baths. Coral Beach Bldg. But with a condotel, you can purchase a property that is available for your personal use and it can come with a much lower price tag. Jerry Pinkas Real Estate Experts, Inc . Condotels at One Ocean Place: Unit 203 beautiful view, horrible parking - See 48 traveler reviews, 32 candid photos, and great deals for Condotels at One Ocean Place at Tripadvisor. 5% down payment for a home purchase. com®. One Ocean Place. Listen to this article 3 min. Stretching 60-miles along South Carolina’s coast from Little River to Georgetown is the Grand Strand. The team at Gustan Cho Associates are specialists in condotel financing in Florida and California as well. " Meaning they are a condo that is in what they consider a hotel. com. Minimum loan amounts commonly fall in the range of $75,000 to $150,000 for most lenders. If you need a Condo Hotel purchase mortgage loan or a Condo Hotel refinance mortgage loan, please contact us at Gustan Cho Associates at 1. Inquiries. 8999. Typically, these condotel buildings offer amenities such as a check-in desk, on-site cleaning services, water parks, and more, while individual units are separately owned. Get a quote Or, call 1-855-347-3939. to. Condotels at One Ocean Place: Perfect Vacation!!! - unit 1210 - See 48 traveler reviews, 32 candid photos, and great deals for Condotels at One Ocean Place at Tripadvisor. HomeBridge announces more relaxed guidelines for CONDOTEL financing in South Carolina!Browse photos and listings for the 33 for sale by owner (FSBO) listings in Myrtle Beach SC and get in touch with a seller after filtering down to the perfect home. Generally Less Expensive Than a Vacation Home. South Carolina 864. As for home appreciation, values have increased 5. Now you can offer borrowers financing for their condotels – all with the program options and service levels that you’ve come to expect from LendSure. Here’s how to get your score: Complete the form below. 1040 South Federal Highway, Hollywood, FL 33020 1-855-ADLOANS (1-855-235-6267). Loan Amount up to $5,000,000; Purchase Up to 70% LTV; Cash Out Up to 65% LTV. But it boils down to whether or not you can rent the condo for 7 days or less, and it’s a daily rental. - Condo for sale. Resort, Airbnb, Daily Rentals acceptable. We can finance condotels in Florida, Alabama, Georgia, North Carolina and South Carolina. This chapter shall be known and may be cited as the North Carolina Condominium Act. 00 and $350. ”. Condotels at One Ocean Place: Fabulous Holiday - See 48 traveler reviews, 32 candid photos, and great deals for Condotels at One Ocean Place at Tripadvisor. Learn more about how these rates, APRs and monthly payments are calculated. Condotel Financing Guidelines. Private owners can purchase condotels. For monthly updates on current listings and new closed sales, sign up for our Myrtle Beach Downtown Oceanfront Condos Real Estate News, one of the 50 versions of our e-newsletter. Elliott Beach Rentals has been specializing in professional management of beach homes and condos since 1959. Fidelity Home Group offers mortgages for warrantable, non-warrantable and condotel property types. Skip the content. $242,900. If you have a property you are looking to purchase, or need investment advice to find a good investment, call us now at 866-500-4500, or fill out our request funding form and a loan specialist will contact you within 1 business day. To get a condotel unit or non-warrantable condominium unit approval, the condotel unit or non-warrantable condominium unit needs to be the following: at least 500 square feet. Rental Income. Condotel Financing Programs. South Carolina gives tax breaks to certain people, but only as primary residents. Short title. He holds a Bachelor’s in Journalism and Mass Communications from the University of South Carolina. 5 miles from Condotels Golf Colony Resort. ; PBX phone system; high-level guest services such as 24. Print . South Carolina (SC) Coastal South Carolina ; Garden City Beach ; Garden City Beach Specialty Lodging ; Apartment Hotels in Garden City Beach ;. The difference in financing condominiums compared to single family homes is that lenders have to get the property approved in addition to merely approving the borrower. Department of Housing and Urban Development | 451 7th Street S. Was approved for $80k to purchase a beach rental property to come and find out that the loan cannot be used to finance a condotel. Condotel financing is back. Condo For Sale In Myrtle Beach, South Carolina. Coral Beach. At around $200 to $240 per square foot, it is about 57% as expensive to build a barndominium compared to a regular 2×4 framed home. Condotels at One Ocean Place: Great view, Great accommodations - See 48 traveler reviews, 32 candid photos, and great deals for Condotels at One Ocean Place at Tripadvisor. If you have any questions on second home mortgage loans please contact us at 800-900-8569 or text us for a faster response. Listed is all The. More Details. Main Office: 1320 Airlie Road | Wilmington, NC 28403 910. Condotel financing was totally unheard of. At Acorn Finance, our platform creates an element of competition for lenders, benefiting both you and them. 1696 Fax: 603. There are no in-state. Condotels; Project Reviews; PERS Submissions . If you need a Condo Hotel purchase mortgage loan or a Condo Hotel refinance mortgage loan, please contact us at Gustan Cho Associates at 1-800-900-8569 or text us for a faster. Matthews, North Carolina (704) 858-3884; Posted Mar 9 2015,. Top 10 Most Affordable Cities in South Carolina Jul 24, 2023This BLOG On Florida Condotel Purchase Loans Was UPDATED On October 29th, 2018. Let’s assume that the cost to purchase a condo is $250,000, in order to break even the hotel would need to charge $250 per night for your condo and rent out at least 60% of the time. We consider loan-to-value ratios of up to 65%. View photos of the 106 condos and apartments listed for sale in Charleston SC. 29577, Myrtle Beach, Horry County, SC. A condohotel, or a condo hotel as it is also called, is a unique type of residential and rental property. Long-Term Fixed or ARM Rates. $590,000. financing on the most prestige's Condo-Hotel projects in South Florida. Condo hotel mortgage loans also known as condotel and financing is offered aby portfolio lenders with 25% down payment on owner occupant. Homeowners who own a personal residence, the new Condo-Hotel unit can be classified as a second home which requires 25% down payment. Warrantable condos are one that a homebuyer can finance using a conventional mortgage, after having been approved under a set of guidelines set by government-sponsored enterprises Fannie Mae and Freddie Mac. With a private balcony, these level 3 condominiums are angle oceanfront units. North Myrtle Beach, SC 29582. FLORIDA CONDOS. Safe area of Garden City , yet close enough for a quick drive to anything you could need or want. HOA Budget 10% reserve requirement (or amount supported by reserve study). APPLY NOW. The manufactured home financing requirements need to be built on a solid concrete foundation. A condo hotel (condotel) is a perfect way to buy a luxury holiday home without the conventional problems in ownership, such as upkeep of the property and attracting tenants while you’re not using it. There was a time for the past three years that not a single mortgage lender would touch a Condotel unit. (843) 903-3550. Please call us at (786) 220-1100 or email [email protected] loan: A traditional fixed-rate or adjustable-rate mortgage (ARM) with assigned monthly payments and term periods. Brokered by Dunes Real Estate. Or email us at gcho@gustancho. Fast Closing and Flexible Underwriting. Speak to us about Condotel financing. Investing in a condotel property can be an excellent opportunity for individuals seeking a lucrative real estate venture, especially in a popular tourist destination like Myrtle Beach, South Carolina. (843) 628-3604. Capital Lending Network, Inc. Gustan Cho Associates is one of a few lenders that offer condotel financing. Gena: We’re using the term “condotel” to include a broad group of properties which typically have one or more “Hotel” type characteristics. Unfortunately, your hometown lender is not going to have such a program but the lenders on our list will. Since we are private lenders, you will notice that terms and conditions. Non-Prime Bank Statement Mortgages For Self-Employed Borrowers. Condotel. No Income Verification, No Tax Returns. Step 3: Confirm the Condo Project Insurance Requirements. Step 1: Determine a Condo Project Review Type. Call ☎ (800) 697-4371 info@afbcarolinas. Condotels at One Ocean Place: 3 bedroom condos oceanfront - See 48 traveler reviews, 32 candid photos, and great deals for Condotels at One Ocean Place at Tripadvisor. VA Loans. North Carolina Condominium Act. 2507 S Ocean 1/13 Blvd Unit 905. Not many traditional lenders will allow condotel mortgages due to their increased risk. 75% of a refinance mortgage on a manufactured home. It refers to a type of property that combines elements of both condominiums and hotels. Navigating financing challenges in condotel investments requires creativity, diligence, and a thorough understanding of the market. View Hotel. Reviewed August 20, 2018. com. 212 reviews. The team at GCA Mortgage Group are experts in helping borrowers finance non-QM loans. com so that we can make sure your policy is always working for you! Wondering if you need condo insurance in Myrtle Beach? Here's everything you need to know about this type of coverage, what it covers and how much it costs. Sess. You can click on the button below or apply online; if you prefer to speak with one of our Mortgage Experts, we would be happy to speak with you at 888-259-2257. Individual owners have units, but they have. 114. 1040 South Federal Highway, Hollywood, FL 33020. Master bedroom has 2 closets. 702 sq ft. 2 bath. Reed has been profiled in and written articles featured in Pacific Business News, The Honolulu Star Advertiser, The Greenville News and as a guest speaker on various radio talk shows. Second-home financing is conventional loans and conforming Fannie Mae Guidelines On Second Homes apply. 4 bds; 3 ba; 1,633 sqft - Condo for sale. Gustan Cho Associates can get up to a 75% cash-out refinance loans for those Condotel unit owners who are looking to do a cash-out refinance on their second or vacation home Condotel unit. Condotels often have the same features you would find at a regular hotel, such as concierge, valet, front desk services, and other amenities. Restaurants near Condotels at One Ocean Place, Garden City Beach on Tripadvisor: Find traveler reviews and candid photos of dining near Condotels at One Ocean Place in Garden City Beach, South Carolina. Beach is very clean, no trash, no seaweed even! Waves are crazy!! The undertow can be very strong, but there is a lifeguard from about 9-5 daily. Typical features could include an onsite rental office; onsite commercial space (s) such as restaurants, day spas, convenience stores, etc. Currently, the condotel purchase market in South Beach, Panama. North Myrtle Beach Branch. Contact Gustan Cho Associates at 800-900-8569 or text for faster response. Comparing terms and consulting with financial experts can help you choose the best option. These could have serious impacts on getting loans in South Carolina, especially in coastal beach towns like Myrtle Beach where highrise oceanfront condos are so integral to their economy. Non-Warrantable Condo and Co-Op financing for. net. Alpha Mortgage is licensed in North Carolina (L-113831), Virginia – Licensed by Virginia State Corporation Commission (MC-4927), South Carolina (#93265), Florida (MLD1700), Georgia (#93265), and licensed in Texas – SML Mortgage Banker Registration. 2 BDS | 2 BA | 1,100 SQFT. Pirates Voyage. Call ☎ (800) 697-4371Condotels at One Ocean Place: Beautiful Place ! - See 48 traveler reviews, 32 candid photos, and great deals for Condotels at One Ocean Place at Tripadvisor. Condotel Financing Now Available. Shout or Text: (800) 900-8569. Condo For Sale In Myrtle Beach, South Carolina. Condo Hotels are very popular in the state of Florida. “Below is a list of all of the buildings and condos that I have closed loans in recently that I know are already approved as true condos and meet all the. Orlando, FL – New Pre-Construction Condo Hotel. Up to 75% LTV on bridge loan loan amounts between $1,000,000 to $1,500,000. If you are interested in condotel loans and non-warrantable condo loans, please contact us at Gustan Cho Associates at 800-900-8569 or text us for a faster response. (2) "Disclosure statement" means a residential property condition disclosure statement written on a form as required by this article and as promulgated by regulations of the commission. 00:00. com (800) 697-4371 facebookCondotel financing in Miami is one of our specialties here at Lending Bankers Mortgage. NUMBER OF ROOMS. The Team at Lending Network, LLC Is Available Seven Days a Week, Evenings, Weekends, and Holidays. Fidelity Home Group offers mortgages for warrantable, non-warrantable and condotel property types. HISTORY: 1962 Code Section 57-498; 1962 (52) 1866; 1967 (55) 449. For most banks and financing groups, it can take over a week to consider and evaluate your application. What Are the Mortgage Guidelines And Requirements For Condotel Financing? Capital Lending Network, Inc. Address Line 2. We offer 3/1 ARM, 5/1 ARM, and 7/1 ARM Condo Hotel Mortgage Loan Programs, amortized over 30 years. Address Line 2. This process is known as a Non-QM or Portfolio Loan. Email Agent. No Need For Traditional Condotel Financing Hassles! Direct Oceanfront Full 1 bdrm, 2 Queen Beds Plus Murphy. Address Line 2. SECTION 27-31-50. Coral Beach is an award winning oceanfront resort with excellent rental income! This oceanfront one bedroom has. CONDOTEL. Condotel Financing Mortgage Guides Require 25% down zahlung, 680 FICO, 43% liabilities to income ratios for first and second condotel units. Use our mortgage calculator to see how much it would be to finance a home in Myrtle Beach. 1 bedrooms. Encompassing six buildings with 380 units, this contemporary property includes amazing…. In this second part of our blog series on condominiums and condotel financing, we will explore the ad. 1% in 2019. For current trends in South Carolina’s real estate investment market, visit Zillow or Trulia. Advertisement. Submit your clients' mortgage applications through our secure online platform. Alpha Mortgage is licensed in North Carolina (L-113831), Virginia – Licensed by Virginia State Corporation Commission (MC-4927), South Carolina (#93265. The down payment requirements are significantly lower on second home financing versus conventional investment home financing. Ocean front condos are known by lenders as a "Condotel. A: I do not support the development of the 21-story condotel. #110 FRACTI, North Myrtle Beach, SC 29582. Condotel Financing. 877, s. Beaufort, Beaufort County, SC . 30 room nights free every year with an option to use 3 nights/year/other hotel of Sta. North Myrtle Beach, SC 29582. SECTION 27-50-10. 926. $239,900. SkyWheel Myrtle Beach. You can email us at gcho@gustancho. 967. Borrowers can also email us at gcho@gustancho. Meredith, NH Office. Condotel unit buyers do not own a home and rent and are purchasing the Condotel and that Condotel is the only property that can have it. Explore our range of condotel financing solutions designed to simplify your investment journey Flexible Condo Hotel Loans. Pawleys Island,. Subscribe now. Special offer. The Best CONDOTEL Financing. Homes are listed on the market for around $244,990, and are closing for about $173,400. 4550 The Loan Process; Reverse Mortgages; Government Loan Programs; Mortgage Loans. CONDO RESOURCES. The price per square foot is about $126. #10 of 80 Restaurants in Surfside Beach. Condotel and non-warrantable condos are portfolio loans. Investment property loans Commercial & Residential Condo Hotel Loans. Top 10 Most Affordable Cities in South Carolina Jul 24, 2023 6. info. Generally speaking, these loans are hard to obtain. At least 50% owner-occupancy. 1025 Highway 17 South. The condo can even be 5 miles from the “check-in desk”.